Privacy Policy
CMR-CPR ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.cprclassespa.com (the "Site") or interact with our CPR training, first aid training, AED sales, and healthcare education consulting services.
By using our Site or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Who We Are
CMR-CPR is a provider of American Heart Association (AHA) certifications, Emergency Care & Safety Institute (ECSI) CPR and first aid training, Automated External Defibrillator (AED) sales, and healthcare education consulting services, based in Doylestown, Pennsylvania.
Contact Information: CMR-CPR 1094 Sandy Ridge Rd. Doylestown, PA 18901 Email: cmrcpr.pa@gmail.com Phone: (484) 265-1792
2. Information We Collect
Information You Provide Directly
When you contact us through our Site, register for a class, purchase an AED, or engage our consulting services, you may voluntarily provide us with personal information, including:
-
First and last name
-
Email address
-
Phone number
-
Mailing or billing address
-
Employer or facility name (when scheduling group training)
-
The class, service, or product you are interested in
-
Comments, questions, or other information you choose to share
-
Certification records, testing results, and pre-course work submissions related to your training
-
Payment information, which is processed by our third-party payment processors (we do not store full payment card details on our systems)
Information Collected Automatically
When you visit our Site, certain information may be collected automatically through cookies, pixels, and similar technologies, including:
-
Your IP address and general geographic location
-
Browser type and version
-
Device type and operating system
-
Pages viewed, time spent on pages, and referring website
-
Date and time of your visit
Our Site is hosted on the Wix.com platform, which may place cookies and collect technical data as part of its standard hosting services. For details, please see Wix's privacy practices at https://www.wix.com/about/privacy.
3. How We Use Your Information
We use the information we collect to:
-
Respond to your inquiries and requests submitted through our contact form, email, or phone
-
Schedule, coordinate, and deliver CPR, first aid, BLS, ACLS, PALS, and related training courses
-
Issue and maintain records of certifications in accordance with AHA, ECSI, and other applicable requirements
-
Process AED purchases and fulfill orders
-
Provide healthcare education consulting services
-
Communicate with you about upcoming classes, renewals, appointment confirmations, and service updates
-
Process payments and maintain business records
-
Operate, maintain, and improve our Site and services
-
Comply with legal, tax, accounting, and regulatory obligations
-
Protect the security and integrity of our Site and business
4. How We Share Your Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
-
Certifying Organizations: When you complete a course, we may share your name, email, and completion details with the American Heart Association, ECSI, or other certifying bodies in order to issue your certification card.
-
Service Providers: We may share information with trusted third-party vendors who help us operate our business, such as our website host (Wix), email service, payment processors, and scheduling tools. These providers are only permitted to use your information to perform services on our behalf.
-
Legal Requirements: We may disclose information if required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of CMR-CPR, our clients, or others.
-
Business Transfers: If CMR-CPR is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
-
With Your Consent: We may share information in other situations when you have given us permission to do so.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to help the Site function properly, analyze traffic, and improve user experience. You can control cookies through your browser settings and may choose to disable them; however, some parts of the Site may not function properly if cookies are disabled.
6. Data Retention
We retain personal information for as long as is necessary to provide our services, maintain required training and certification records, comply with our legal obligations, resolve disputes, and enforce our agreements. Certification and testing records may be retained for the period required by the applicable certifying organization.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You transmit information to us at your own risk.
8. Your Choices and Rights
You have the following choices regarding the information you share with us:
-
Access and Correction: You may request access to, or correction of, the personal information we hold about you by contacting us at the information below.
-
Deletion: You may request that we delete your personal information, subject to our need to retain certain records for legal, tax, or certification purposes.
-
Opt-Out of Communications: You may opt out of non-essential communications at any time by replying "unsubscribe" or contacting us directly. Please note that we may still send you transactional messages related to classes you've registered for or services you've purchased.
Depending on where you reside, you may have additional rights under applicable laws (such as the GDPR in the European Union or CCPA/CPRA in California). To exercise any of these rights, please contact us using the information below.
9. Children's Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe we may have collected information from a child, please contact us.
Note: Some of our training classes may include participants under 18 (such as students in CPR or first aid courses). In those cases, registration is handled by a parent, guardian, employer, or training coordinator.
10. Third-Party Links
Our Site may contain links to third-party websites (such as study materials or certifying organizations). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
CMR-CPR 1094 Sandy Ridge Rd. Doylestown, PA 18901 Email: cmrcpr.pa@gmail.com Phone: (484) 265-1792
